Skip to main content
Caseking Help Centre home page
  1. Caseking
  2. FAQ
  3. General

General

  • Password no longer works / How do I reset my password?
  • How can I reach you by phone?
  • Can I park with you?
  • Where can I contact sponsorship requests?
  • How do I contact customer service?
  • Is shipping to Great Britain or the United Kingdom (UK) possible?
  • Why has the delivery date for my order been postponed?
  • Do you but Hardware or PCs?
  • Can I also hand in self-assembled PC systems to a store for testing or upgrading?
  • Do you also sell B-stock or items with signs of use?
  • Is the CPU compatible with the mainboard and do I need a BIOS update?
  • Do you also build individual PC systems that cannot be configured in the web shop?
  • Is advice on PC systems and water cooling possible in the outlet shop?
  • Can I return or complain about items in the outlet shop?
  • What is the availability of goods in the outlet shop?
  • Can I buy online and pick up at the outlet / Click & Collect?
  • What payment methods are available in the outlet shop?
  • Where is the outlet shop located?
  • How to get to the outlet store?
  • What are the opening hours of the Outlet Shop?
  • Can I also pick up items in Berlin?

Our
communities

  • Information

  • Terms and Conditions
  • Data Privacy
  • Disclaimer
  • Legal Section
  • Cancellation Right
  • Cookie-Settings