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  3. Orders

Orders

  • Can i change my order?
  • Can I pay with credit card?
  • Previous orders are not in the customer account
  • My order is not displayed in the customer account
  • When will the item be available again?
  • How do I cancel an order?
  • Why is this product only shipped via a freight forwarder?
  • Why doesn't the tracking work and why isn't there a scan in the package tracking yet?
  • Do I get the VAT paid back when exporting to Switzerland?
  • How can I track my shipment?
  • Where is my order?
  • What does shipping by freight forwarder mean?
  • How long is the delivery time?
  • When will I receive my promotion or game key?
  • Is a discount or price reduction possible?
  • Do you offer installment payments via PayPal?
  • What is Amazon Pay?
  • What is PayPal?
  • What is credit card (VISA & Mastercard)?
  • What is financing (Easy Credit)?
  • What is advance payment (bank transfer)?
  • What payment methods are there?

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