When you receive the package, please check in the presence of the delivery person whether it is externally intact. Have any damage confirmed immediately in writing. This also applies to dirt or moisture. If the package is more damaged than usual (e.g. pressure marks or scratches) or there are doubts about the integrity of the goods (e.g. larger holes in the box), please refuse acceptance. For your own protection, you can also document the condition of the package with a photo.