Revocation of Contract for Consumers
A.) Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving a reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods. To declare your withdrawal please write to
Caseking GmbH
Gaußstr. 1
10589 Berlin
Germany
phone: +49 (0)30 837995-00
fax: +49 (0)30 4036642-04
email: reklamation@caseking.de
and declare the withdrawal via written letter, telefax or email. You can also use the below template for the withdrawal, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
I. After Your Withdrawal
You have the right to withdraw from this contract within fourteen days without giving a reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods. To declare your withdrawal please write to
Caseking GmbH
Gaußstr. 1
10589 Berlin
Germany
phone: +49 (0)30 837995-00
fax: +49 (0)30 4036642-04
email: reklamation@caseking.de
and declare the withdrawal via written letter, telefax or email. You can also use the below template for the withdrawal, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
II. Template for Your Withdrawal
(If you want to withdraw from this contract, please use our online form that you can find at the bottom of this page or fill out this form and send it back to us.)
To:
Caseking GmbH
Gaußstr. 1
10589 Berlin
Germany
fax: +49 (0)30 4036642-04
email: reklamation@caseking.de
I hereby declare my withdrawal from the contract concluded by me for the purchase of the following
Goods (*) / the provision of the following service (*)
Ordered on (*) / received on (*)
Name of the consumer
Address of the consumer
Signature of the customer
Date
* Please modify to match your case.
B.) Important Additional Information
I. Decrease Of Value
If you want to declare your withdrawal and return the goods, please treat the goods and packaging with care and limit yourself to an (visual) inspection or an inspection comparable to the one you would be entitled to in a normal retail shop and do not use the goods beyond this. If you send the goods back to us in a deteriorated condition after you declared your withdrawal, you may be obliged to pay us a compensation for the decrease in value, especially if the decrease in value is due to your inspection or use of the goods. For example, according to case law, the installation and use of a graphics card purchased online can lead to a liability to pay compensation in the event of a contract withdrawal, if the value of the graphics card has been reduced. We therefore advise you not to assemble PC components such as processors, CPU coolers, RAM, motherboards, etc. before withdrawing your consent.
II. Recommended Process for Returns and Contract Withdrawal / Return Labels
We kindly ask you to enclose a completed withdrawal form with every return, as this enables us to process your order quickly.
We recommend that you use our online withdrawal form, which you can at the bottom of the page.
If you use our online withdrawal form, you will receive a return label from DHL that enables you to return the goods to us free of charge if the price you paid for the goods to be returned is more than EUR 40.00 and the return is from a member state of European Union.
When exercising the right of withdrawal, please ensure correct and safe packaging for the return. Please note in particular that the "own" packaging of the products is not suitable for shipping (PC cases are an exception), as this does not offer sufficient protection for transport.