You would like to pick up your hardware at the Caseking outlet store in Berlin?
No problem! You can purchase goods from our extensive product range directly on site without the hassle of inconvenient parcel deliveries and save shipping costs in doing so!
We look forward to seeing you!
Visit us in our outlet store in the heart of Berlin and examine our high-quality exhibition with many products available exclusively from us. In the Caseking outlet you will meet like-minded case modders, gamers, overclockers and PC lovers who have turned their hobby into a profession.
Please understand that we cannot offer short-term advice on configuring water cooling systems or complete PC configurations in our store. You can arrange consultation appointments in writing by email to email@example.com, by telephone at +49 (0)30 837995-00 or at https://book.timify.com/?accountId=6049e04a1d3b001188dec847&hideCloseButton=true.
Shop opening hours
Monday to Friday: 10 a.m. to 8 p.m
The outlet store remains closed on public holidays!
We ask all customers to maintain a safety distance of at least 1.5 m from other people (customers and our staff) and, if necessary, to wait outside. Thanks!
How to find the Caseking outlet in Berlin:
The Jungfernheide S-Bahn station (Ringbahn S41/S42), Mierendorffplatz subway station (U7) and Neues Ufer bus stop (M27) are just a short walk away.
You have the option of paying on site either in cash, by Girocard (formerly called EC card), credit card (Visa, Vpay, Mastercard, Maestro, JCB, Union Pay and Diners Club, but not American Express) or ApplePay and GooglePay. Please note that it is not possible to purchase in installments using financing in a store! To do this, please place an online order where additional payment methods are available (advance payment, PayPal, Amazon Pay, instant transfer, financing).
Availability of goods in the Caseking Store Berlin:
The Caseking store is directly connected to our primary logistics center in Germany, so that all goods that can also be found in the Caseking online shop can be purchased here. The respective inventory levels can be found in our web shop. Attention: Please note that depending on the occupancy, there may be waiting times for goods to be made available in the store. In particular, larger/heavy products such as gaming chairs cannot always be picked up on site without long waiting times. You also have the option of placing a Click & Collect order in the online shop. You can pay for this conveniently via financing, advance payment or credit card. We will prepare your order and then inform you by email when you can pick it up in the store. There is largely no waiting time in the store compared to pick-up.
Returns and Reclamations
It is possible to hand in products for return (guarantee/warranty) or return them within the scope of the 14-day right of withdrawal in the store, but expressly without immediate processing or without inspections or tests. After processing, you will be contacted by email a few working days later (Mon-Fri). We urge customers to be patient and to use a free parcel stamp (click here) so that most complaints and product returns can be processed online if possible. Thanks!