You would like to pick up your hardware at the Caseking outlet store in Berlin?
No problem! You can purchase goods from our extensive product range directly on site without the hassle of inconvenient parcel deliveries and save shipping costs in doing so!
We are looking forward to your visit!
Pay us a visit at our outlet store in the heart of Berlin and examine our premium-quality product assortment on site with many products exclusively available from us. At the Caseking outlet store, you will encounter like-minded case modders, gamers, overclockers and PC aficionados that turned their hobby into a profession.
The Caseking shop is directly linked to our primary logistics centre in Germany, so that all goods can be purchased here that can also be found in the Caseking online shop.
Please understand that no help on PC system build planning or water cooling configurations can be given in our retail shop. You can request an appointment for parts consultation in writing via e-mail to "email@example.com" or via telephone at +49 (0)30 837995-00.
Outlet Store Shop Hours
Monday to Friday: 10.00 a.m. to 8.00 p.m. (CET/CEST)
The outlet store will be closed on public holidays!
We ask all customers to keep at least 1.5 m safety distance from other people (customers as well as our staff) and to wait outside if need be. Thank you!
Locate the Caseking Outlet Store in Berlin
Our store can be reached on foot via the S-Bahn station Jungfernheide (Ringbahn S41/S42), U-Bahn station Mierendorffplatz (U7) and bus stop Neues Ufer (M27).
In our outlet store, you have the option to pay cash, by Girocard (German debit card formerly called EC card), credit card (Visa, Vpay, Mastercard, Maestro, JCB, Union Pay and Diners Club, but not American Express) or ApplePay as well as GooglePay. Paying in instalments via financing cannot be realised in our store! Please order online if you want to use those payment methods and additionally choose between Advance Payment, PayPal, Amazon Pay, Sofortüberweisung or Financing).
Availability of goods in the Caseking Store Berlin:
The Caseking shop is directly linked to our primary logistics centre in Germany, so that all goods can be purchased here that can also be found in the Caseking online shop. The respective stock levels can be found in our web shop too. Please note: There may be waiting times for the provision of goods in the retail shop depending on the workload. Especially larger/heavier products, such as gaming chairs, cannot always be purchased at the store without longer waiting times. Please ideally consider ordering online.
Return of goods and claims:
The return of items for complaints (guarantee/warranty) or returns within the 14-day withdrawal period is possible in our retail shop, but expressly without immediate processing or without inspections and tests. After processing, contact will be made via e-mail a few business days later (Mo to Fr). We ask customers to be patient and to instead request a free parcel stamp (click here) so that most complaints and returns can be processed online whenever possible. Thank you!
Product advice and enquiries:
We still ask customers to use our support forums for consultations and product advice at Computerbase, PC Games Hardware and HardwareLuxx or to message us via our contact form. Consultation appointments for PC build planning or water cooling configurations can be arranged in writing by e-mail to "firstname.lastname@example.org" or by telephone on +49 (0)30 837995-00.
Angel Same Day Delivery:
As an alternative, Angel Same-Day-Delivery is available for customers in the Berlin postal code areas 10115 to 14612 (exceptions are possible). Further information about the requirements and conditions can be found here (click here).